Privacy Policy

The Model Guide ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website at themodelguide.com.

Information We Collect

Information You Provide

• Quiz results: Your quiz answers and email address (if provided) to deliver personalized results.
• Model profiles: Name, photos, measurements, and contact details when you create a profile in our Discover gallery.
• Professional accounts: Name, company, credentials, and contact details when you register as a professional.
• Payment information: Processed securely by Stripe. We never store your card details.
• Model Journey contributions: Your name, email address, story answers, progress snapshot, permissions and—when you are under 18—the contact details and permission of a parent or guardian.

Information Collected Automatically

We use Vercel Analytics, a privacy-friendly, cookieless analytics service. It does not use cookies and does not track you across websites.

When you are signed in, we also record login times, dashboard pages visited, and key account actions such as profile updates, photo uploads, applications, and messages sent. These account logs are linked to your account. We do not store message text, passwords, form contents, or uploaded files in the logs.

How We Use Your Information

• To provide and improve our services (guides, tools, gallery).
• To process payments for premium features.
• To enable professionals to contact models (with model consent).
• To send you relevant updates if you opted in.
• To protect accounts, prevent abuse, provide support, and understand how account features are used.

How We Share Your Information

We do not sell your personal data. We share data only with:

• Supabase: Our database and authentication provider.
• Stripe: Our payment processor for comp card downloads.
• Vercel: Our hosting provider.
• Resend: Our email delivery and newsletter provider.

Cookies

We use a single session cookie to keep you logged in. That's it. No tracking cookies, no advertising cookies, no third-party cookies. Vercel Analytics — the tool we use to understand site traffic — is cookieless by design. You don't need to accept anything; there's nothing to accept.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time.
• Request export of your data in a portable format.

To exercise these rights, email us at hello@themodelguide.com.

Data Retention

Account activity logs are automatically removed after 180 days. We retain other data for as long as your account is active or as needed to provide our services. You can request deletion at any time.

Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls to protect your data.

Children

Our services are not directed to children under 16. If you are between 16 and 18, please use our services with parental consent.

Changes

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website.

Contact

Questions about this policy? Email us at hello@themodelguide.com.